2013 Ford Redundant C-Max Hybrid: problems, recalls and reliability
2 recalls and 120 owner complaints on record; the weakest area is electrical system (32% of complaints).
Data updated weekly · latest recall Jul 2013
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 120 owner complaints filed with NHTSA for this exact model year.
“The contact owns a 2013 Ford C-Max Hybrid. The contact stated that while in reverse, the rearview camera failed to display a rearview image, potentially compromising the back over prevention system. The vehicle returned to normal functionality, but the failure became a regular occurrence. The rearview camera warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V695000 (Back Over Prevention), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 230,000.”Owner report · Back Over Prevention · May 2025
“The contact owns a 2013 Ford C-Max Hybrid. The contact stated while driving 35 MPH, the hatchback ajar message was displayed. The contact attempted to raise the liftgate; however, the liftgate failed to raise up. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact stated that the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 160,000.”Owner report · Structure · Sep 2024
“The contact's wife owns a 2013 Ford C-Max Hybrid. The contact stated while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. The contact stated there was an abnormal hissing and crackling sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to a dealer where it was diagnosed with a defective transmission. The vehicle was not repaired. The manufacturer was notified of the failure and was informed that there were no recalls or warranties on the vehicle. The vehicle remained in the possession of the dealer. The failure mileage was approximately 180,000.”Owner report · Power Train · May 2024
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“The contact owns a 2013 Ford C-Max Hybrid. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) and 20V331000 (Latches, Locks, and Linkages) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had experienced a transmission failure and the vehicle was towed to the dealer. Parts distribution disconnect.”Owner report · Latches/Locks/Linkages · Jun 2022
“The contact owns a 2013 Ford C-Max Hybrid. The vehicle previously had the passenger's side front door latch replaced by an independent mechanic; however, the failure recurred. The contact stated that the front driver's and passenger's side front door latches were inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. The VIN was unavailable.”Owner report · Latches/Locks/Linkages · Jun 2022
“The contact owns a 2013 Ford C-Max Hybrid. The contact stated that the rear doors had seized and failed to open. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The vehicle was taken to an independent mechanic and the doors were repaired three times. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 88,000.”Owner report · Latches/Locks/Linkages · Mar 2022
“The contact owns a 2013 Ford C-Max Hybrid. The contact stated that the small battery in the vehicle had malfunctioned on several occasions and the vehicle could not be started. The contact indicated that the battery had been replaced by the dealer on at least 5 separate occasions. The cause of the failure was not determined. The manufacturer was notified of the failure, but no assistance was offered. The VIN was not available. The failure mileage was 25,000.”Owner report · Electrical System · Dec 2021
“Tl* the contact owns a 2013 ford c-max hybrid. The contact stated while driving 5 mph, the rear passenger's side door unexpectedly opened. The contact stated that the door ajar warning light was illuminated. The contact related the failure to NHTSA campaign number: 16v643000 (latches/locks/linkages). Riverside ford (2089 riverside dr, macon, ga 31204, (478) 464-2900) was contacted and confirmed that the VIN was included in the recall. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.”Owner report · Latches/Locks/Linkages · May 2021
“The contact owns a 2013 Ford C-MAX Hybrid. The contact stated that on several occasions, the vehicle failed to start up or unlock due to a defective battery. The contact had the vehicle towed to the dealer several times to have her battery replaced or her software updated; however, the failure persisted. The manufacturer was also notified of the failure but offered no assistance. The vehicle had been repaired as of her last visit. The failure mileage was approximately 48,000.”Owner report · Electrical System · Oct 2020
“The contact owns a 2013 Ford C-Max Hybrid. The contact stated that while driving at various speeds, the vehicle would shut-off without warning. Due to the failure, the contact had the vehicle towed to the dealer on three separate occasions for service. Each time the vehicle was towed to the dealer, the vehicle would resume normal operation upon arrival and the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 120,000.”Owner report · Engine · Aug 2020
When filing, owners marked a crash in 5 of these complaints and injuries in 5 - self-reported to NHTSA, not verified accident statistics.
Recalls - 2 campaigns
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
Remedy: Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Ford Motor Company is recalling certain model year 2013 C-Max hybrid vehicles, without panoramic roofs, that were manufactured January 19, 2012, through June 25, 2013. During vehicle testing, the vehicle exceeded a head injury criteria requirement set by the standard. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection in Interior Impact."
Remedy: Ford will notify owners, and dealers will install energy absorbers between the headliner and the roof. The recall began on August 5, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C02.
Check your exact Redundant C-Max Hybrid by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2013 Ford Redundant C-Max Hybrid reliable?
NHTSA has 120 owner complaints and 2 recall campaigns on record for the 2013 Ford Redundant C-Max Hybrid. The most complained-about area is electrical system (32% of complaints).
At what mileage do 2013 Ford Redundant C-Max Hybrid problems usually appear?
Half of the complaints that mention mileage were filed at 39,000 miles or less.
Does the 2013 Ford Redundant C-Max Hybrid have open recalls?
2 recall campaigns have been issued, the latest concerning latches/locks/linkages. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.