2023 Audi Q4 Sportback E-Tron: problems, recalls and reliability
1 recall and 28 owner complaints on record; most reports concern electrical system.
Data updated weekly · 1 new complaint in the last 90 days · latest recall Feb 2025
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 28 owner complaints filed with NHTSA for this exact model year.
“The air conditioner warning light came on in April 2026. I took it to dealer to be checked. Dealer said no problem. That warning light went on intermittently through May, June and July. By end of July I took it back to dealer. The evaporator was indeed malfunctioning and emitting carbon dioxide into the cabin when the air conditioner was on. While repairing the evaporator system, the plastic cover over the ground stud broke and required replacement. The vehicle was out of service for 10 working days.”Owner report · Unknown Or Other · Apr 2026
“As I began to move the car, the vehicle suddenly accelerated on its own. I attempted to brake before reaching the stop sign, but the car continued to gain speed. I estimate the vehicle reached approximately 60 mph. Within seconds, I collided with two vehicles and then a palm tree, sustaining a frontal impact. The entire incident occurred within approximately two to three seconds, during which the vehicle accelerated rapidly. Despite the collision, the airbags did not deploy, the seat belt did not lock, and neither the brake system warning nor the automatic braking system activated.”Owner report · Air Bags,Vehicle Speed Control,Forward Collision Avoidance · Jan 2026
“I was driving on the highway at a very slow speed (<5mph) due to heavy traffic. All of a sudden my car accelerated and hit the car in front of me twice because brakes would not apply. I found similar user reports online (links below). These cases suggest that my experience is not an isolated incident, which raises serious safety concerns. Links to other users who have reported similar issues: https://www.e-tronforum.com/threads/unintended-sudden-acceleration.7662/ https://www.e-tronforum.com/threads/sudden-acceleration-issue.2124/ https://www.cars.com › ... › 20232023 Audi Q4 e-tron Consumer Reviews”Owner report · Electrical System,Vehicle Speed Control,Service Brakes · Oct 2024
Show 7 more owner reports
“Hi I take the liberty of writing that issue in relation to the tires of the vehicle, Audi Q-4 ETron 2023 (Bridgestone Alenza A/S Sport 235/55R19) which the vehicle came with. It has 5,200 runs, the tread is coming loose.”Owner report · Tires · Aug 2024
“On 7/17/2024 at 11:39am at Bakersfield, CA.when weather temperature was in the 100s , when turn ignition on, lights on temperature control module (A/C, Heating) and emergency light switch started flashing unstoppable. I sent the video tu Audi of America and Audi of Bakersfield, CA. I got an email from Audi of America acknowledging the email was received. I’m afraid this is a dangerous electric issue that can start a fire. I have videos about this issue. Since I informed about this issue I still don’t get a solution from Audi.”Owner report · Electrical System · Jul 2024
“Pressing on brake but the car accelerated. Unable to stop, the vehicle pushed two other cars I to each other (they were parked, fortunately). Car came to rest and shit down. None of the safety features stopped the car from moving forward despite the brake pedal being pressed down all the way.”Owner report · Service Brakes · May 2024
“In several occasions I have noticed my Audi Q4 windows and tailgate are open the next day in the morning in my garage, after I made sure all windows and doors are properly closed and locked, thank God hasn’t happened when parking in open public parking lots and or in raining days. Also many times after locking doors and applying brake properly (after double checking before getting out of my car) I receive on myAudi App the notification that “is not locked “, and after checking my car it’s “unlocked “. Sorry I don’t have pictures for this issue.”Owner report · Electrical System,Structure,Unknown Or Other · Feb 2024
“The contact owns a 2023 Audi Q4 E-Tron. The contact stated that the vehicle could not be charged using the home charging station. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The contact later received a notification of NHTSA Campaign Number: 23V842000 (Electrical System) regarding the home power outlet and charging cable. The failure mileage was 8,000.”Owner report · Electrical System · Dec 2023
“the horn is at an extremely low volume/pitch. Can barely hear it especially for other drivers inside their vehicle. Someone almost crashed into me and I pressed the horn but it was barely audible.”Owner report · Electrical System · Oct 2023
“1) Battery Icon Warning: Electrical system: malfunction! Please contact Service. 2) Triangle Icon with Exclamation Warning: Electric drive defective. Please contact your Audi service partner! 3) Charging not possible. A technical error occurred.”Owner report · Electrical System,Unknown Or Other,Fuel/Propulsion System · Jul 2023
When filing, owners marked a crash in 7 of these complaints and injuries in 4 - self-reported to NHTSA, not verified accident statistics.
Recalls - 1 campaign
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
Remedy: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.
Check your exact Q4 Sportback E-Tron by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
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Is the 2023 Audi Q4 Sportback E-Tron reliable?
NHTSA has 28 owner complaints and 1 recall campaign on record for the 2023 Audi Q4 Sportback E-Tron. The most complained-about area is electrical system.
Does the 2023 Audi Q4 Sportback E-Tron have open recalls?
1 recall campaign has been issued, the latest concerning power train:automatic transmission:gear position indication (prndl). Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.